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Café Analytics Guide
Café Analytics Guide
Make the most of the data you get from Café!
Anaïs Schricke avatar
Written by Anaïs Schricke
Updated over a week ago

General

The General tab gives you an overview of your employee activity for the date range specified to the top right of the page. Feel free to modify the date range as needed!

By default, Café analytics will show you data for your entire organization. You may filter for smaller groups with the "Filters" search bar under the date range to the top right of the screen.

TIP: Whenever you see an ⓘ symbol, you may hover over it to see more information about that section of the dashboard.

Status Rate

This tells you what percentage of your employees set their statuses during the date range specified to the top right of the page.

Office Ratio

This gives the average amount of days in the office per employee per week for the date range specified.

Profiles Breakdown

This tells you how many of your employees are Full Remote, Remote First, Hybrid, or Office First (definitions below).

Key:

  • Full Remote: On average, employee worked remotely 5 days per week

  • Remote First: On average, employee went into the office 0-1.5 days per week

  • Hybrid: On average, employee went into the office 1.5-3 days per week

  • Office First: On average, employee went into the office more than 3 days per week


Teams

The Teams tab gives you an overview of activity by team for the date range specified to the top right of the screen.

Reading & Sorting the data

Key:

  • Members: Number of people on the team.

  • Status Rate: This tells you what percentage of the team set their statuses during the date range specified to the top right of the page.

  • Office Ratio: This gives the average amount of days in the office per employee per week for the date range specified.

Sorting the data:

  • Click on the column heading to sort the data by field.

  • You may choose to sort in ascending order (ASC), descending order (DESC), or unsort the data.

Individual Team data

Click on a team name to view detailed data specific to that team.

Interests

The information in the Interests section is available to end users and admins alike. Users can see this section by navigating to Directory, then Teams, then clicking on the team they want to see.

This page shows logistical information about the team: The Manager(s), the Sub Teams, and the Members.

You can also view the shared interests that exist within the team, like activities, languages, favorite foods, movies & TV, sports, music, skills, and books. Click on any of the interests to see who on the team likes that thing.

The Interests data is great to leverage for creating meaningful events that will resonate with your employees. For example, if a lot of the team likes board games, you might consider hosting a board game night. You can then use the favorite food data to decide what kind of food to cater for the event.

Dashboard

The information in the Dashboard section is also available to end users and admins alike. Users can see this section by navigating to Directory, then Teams, then clicking on the team they want to see.

  • Team Events: Number of events that this team was invited to in the last 4 weeks.

  • Team Days: Number of days where at least half of the team was in the office in the last 4 weeks.

  • Status Rate: Percentage of the team that set their statuses in the last 4 weeks.

  • Office Days: Office attendance trends for this team in the last 4 weeks.

  • Team Profiles: This shows which team members are fully remote, remote first, hybrid, or office first.

  • Team Habits: This shows where people worked from over the last 4 weeks (remote, different offices, on vacation, etc.)

Activity

The Activity section is only available to admins like you. This section shows you key data about the members of this team.

  • Status: This column tells you the average number of days in advance that the person sets their status. Hover over this field to see more information about each person's status completions.

  • Office Ratio: This shows you each person's average amount of days in the office per week.

  • Social: This shows you how many social events this person participated in (events and expresso meetups).

You may click on any of the column labels to sort the data by that field.


Offices

The Offices tab shows you your space utilization per office for the date range specified to the top right of the page.

Unique Office Attendees

This gives you the percentage of employees who went into an office at least once during the date range specified.

Hover over the graph to see how many employees were in an office on any given day.

Office list

Here you will find office utilization data per office.

Key:

  • Members: Number of employees who have this office as their main office.

  • Unique Attendance: Percentage of employees with this office as their main office that went into the office during the date range specified.

  • Capacity: Total number of seats at the office.

  • Average Occupancy: Average percentage of available seats that were full during the date range specified.

Individual Office & Subspace Data

Click on an office to view detailed data on that location, including unique attendance, occupancy trends, and subspace usage.

The Subspaces Usage section shows you the occupancy of each subspace over the specified date range. Hover over the graph to see data from each day.


Social

The Social tab gives you data about your workplace social hub, including events and Expresso Meetups.

Events

  • Total Events: Number of events that occurred during the date range specified to the top right of the screen.

  • Target Audience: Percentage of people invited to events that attended the events they were invited to.

  • Total Attendees: Total number of people who attended all events during the date range specified. Some people may have attended more than one event, which explains why this number can be higher than the "Unique Attendees" field.

  • Unique Attendees: Total number of people who attended an event during the date range specified.

  • Event Types: This chart shows what types of events were created. Event creators can choose from: Celebration, Breakfast, Lunch, Drink, Sport, Meetup, Onboarding, Wellness, Fun & Games, All Hands, or Other.

  • Most Popular Events: This will show you the events that had the most participants. You may click on an event to see who attended and other details.

Activity Trends

  • Most Active Offices: This section shows you how many events each office created.

  • Most Active Teams: This section shows you the teams that were invited to most events.

  • Popular Audiences: This section shows you which audience tags were used in event creation (for example, "Video Games," "Yoga," etc.)


Directory

The Directory tab shows you data about the information that users have updated in Café.

Users

  • New Users: Number of new user accounts that have been created in the date range specified to the top right of the screen.

  • Total Users: Total number of user accounts during the date range specified.

  • Most Filled Fields: This section shows you which fields have been completed by the most employees. You can see next to each field how many employees have filled it out.

  • User Profile Completion: This section shows you the percentage of your employees who have completed a certain amount of fields in their profiles.

  • Slack Linked: Percentage of users who have linked Café to Slack.

  • Calendar Linked: Percentage of users who have linked Café to their calendars.

Offices

  • Offices Profile Completion: This sections shows you the percentage of your offices that have a certain amount of fields completed.

  • Most Filled Fields: This section shows you the fields that have been the most filled out by your offices.

Teams

  • Teams Profile Completion: This sections shows you the percentage of your teams that have a certain amount of fields completed.

  • Most Filled Fields: This section shows you the fields that have been the most filled out by your teams.

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